Terms of Service

Acceptance of terms

By downloading or using the Ndevar app, or by accessing the website at ndevar.com, you agree to these terms. If you do not agree, do not use the app and do not continue to use the website.

These terms apply to all users — whether you are using Ndevar anonymously, as a free account holder, or as a paid subscriber, and whether you are interacting with the app or the website.

In these terms, “Ndevar” refers to the Ndevar mobile application, the supporting relay and account infrastructure operated by Stoneworks Australia, and the website at ndevar.com. “We”, “us”, and “our” refer to Stoneworks Australia Pty Limited, an Australian company. Where a clause applies only to one of these surfaces, it says so explicitly.

The service

The Ndevar app is a messaging application that routes messages over Bluetooth mesh, with an optional internet relay used when peers are out of Bluetooth range. The app, the relay, and the optional account portal together comprise the Ndevar service.

The website at ndevar.com is informational. It describes the product, lists pricing, and provides documentation and support content. It does not itself provide messaging, account management, or any functional service. Account creation and management happen in the app and at the account portal (account.ndevar.com), not on the marketing website.

Acceptable use

These rules apply to your use of any part of Ndevar — the app, the relay, the account portal, and the website.

You agree not to:

• Transmit illegal content or facilitate illegal activity.
• Harass, threaten, or abuse other users.
• Attempt to reverse-engineer, exploit, or compromise the relay infrastructure, the account portal, or the website.
• Impersonate another person or entity.
• Send unsolicited broadcast messages to users who have not subscribed to your channel.
• Use automated tools to scrape, crawl, or extract data from the website beyond what is allowed by robots.txt and standard search-engine indexing.

We may suspend or terminate your access to the service if you violate these rules. For paid subscribers, suspension does not entitle you to a refund of fees already paid for the current billing period.

Your account and recovery phrase

If you create an account, you are responsible for keeping your account credentials secure. The Ndevar account portal uses your ShortAddress (an 8-character code derived from your profile's signing key) as your username — there is no password reset flow that uses email verification, because most accounts have no email associated with them.

When you set up Ndevar, you are shown a 12-word recovery phrase. This phrase is the only way to restore your account, your profile data, and any encrypted backups to a new device. If you lose the phrase, your account and any data backed up under that phrase are permanently unrecoverable. We have no way to read, reset, or restore them. This is a deliberate consequence of the privacy design: because we cannot read your data, we also cannot recover it for you.

You are responsible for storing your recovery phrase somewhere safe. We strongly recommend writing it down on paper rather than storing it digitally.

Subscriptions

Paid subscriptions (Protect, Protect+, Team for the device-protection track; Gather, Network, Public for the broadcast track) are billed in advance in Australian dollars (AUD). Subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date.

You can cancel a subscription at any time through Apple's App Store subscription settings. Cancellation takes effect at the end of the current billing period; you retain access to paid features until that period ends. No refunds are provided for partial billing periods.

We may change subscription pricing with at least 30 days notice given to subscribers. Pricing changes take effect at your next billing renewal after the notice period ends; if you do not wish to continue at the new price, cancel before that renewal.

Subscription terms apply only to the app's paid plans. The website at ndevar.com is provided free of charge and is not subject to any subscription.

Use of the website

The website at ndevar.com is provided for informational purposes. We make reasonable efforts to keep its content accurate and current, but we make no warranty as to the completeness, accuracy, or timeliness of any information presented on it. Pricing pages, feature descriptions, and documentation may change without notice as the product evolves. The actual app's features, pricing, and behaviour at the time you use them are authoritative — not historical or cached versions of website content.

The website's content, design, and source code are owned by Stoneworks Australia or licensed to us. You may view, share, and link to the public pages of the website. You may not copy, modify, or republish the content for commercial purposes without written permission. The Ndevar name, logo, and brand are trademarks of Stoneworks Australia.

You access the website at your own risk. We are not responsible for any third-party links or external content reachable from the website.

Limitation of liability

The Ndevar service and website are provided as is, without warranty of any kind, whether express or implied.

We do not guarantee:

• Delivery of any particular message via the Bluetooth mesh or the relay.
• Uptime or availability of the relay, the account portal, or the website.
• Continuity of any specific feature — features may be added, changed, or removed.
• Accuracy of any content on the website.

To the extent permitted by Australian law, our total liability to you in connection with the Ndevar service or the website is limited to the amount you have paid us in the twelve months preceding the claim. For free users, where no payments have been made, our liability is limited to the maximum extent permitted by law.

We are not liable for any indirect, incidental, special, or consequential damages — including any loss of data, loss of communications, business interruption, or loss of profits — arising from your use of the service or the website.

Nothing in these terms excludes any rights you have under the Australian Consumer Law or any other consumer-protection law that cannot be excluded by agreement.

Jurisdiction

These terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising under these terms are subject to the exclusive jurisdiction of the courts of Western Australia.

If you live outside Australia, you may have additional rights under your local consumer-protection law that override clauses in these terms. Where this is the case, those local rights apply to the extent they cannot be contractually excluded.

Changes to these terms

We may update these terms from time to time. We will update the “Last updated” date at the top of this page when we do.

For paid subscribers, where we have an email address on file, we will notify you by email of changes that materially affect your rights or obligations. For free-tier users, where no email is on file, the only way we can notify you is by updating this page — please review it periodically if continuity matters to you.

Continued use of the Ndevar service or website after changes constitutes acceptance of the updated terms. If you do not accept the updated terms, your remedy is to stop using Ndevar and, if you have a paid subscription, to cancel it.

Contact

Questions about these terms: hello@ndevar.com.